Content Management
and Maintenance
The nature
of interactive web publishing means that once your site is created and
uploaded live on the web, that may be only the beginning. For the web
is not and never will be a medium where content is carved in stone,
left for years, months, even weeks unchanged. It is most powerful as
a timely, up-to-date medium that reflects the changing world we live
in. It is worth bearing this in mind before embarking on a web project
in order to be aware that considerable time needs to be set aside for
regular maintenance.
Update
regularly
If you
want to get people to make return visits, and indeed to bookmark your
site, then it is essential to keep it up-to-date by changing and adding
new content as frequently as necessary. How frequently you change your
content naturally depends on a number of factors, above all whether
you have new and compelling content to add. There is no point ever in
adding superfluous or unfinished content simply to put on something
new.
Maintenance
strategy
It is
a good idea, however, to have a clear maintenance strategy at the outset
for updating so that your users will know what to expect. Quarterly
updates are the least frequent that wewould suggest; monthly or weekly
updates might be more useful for your site; and in some cases, topical
information, or an on-line diary for example, might necessitate daily
or near daily updates.
We work
closely with our clients and discuss maintenance requirements at the
start of a project. We can provide training so that day-to-day maintenance
can be carried out in-house. Or else we can provide maintenance on a
weekly, monthly or quarterly basis, or on demand. Maintaining a web
site should never be an afterthought: it must be an integral part for
any and all successful web sites.
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© Marc and Kim Millon 2000